Aviqa — Independent Travel Desk · Not affiliated with any airline · Fees always disclosed upfront

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Cancellation & Refund Help

We handle the full process — submitting your cancellation, explaining refund vs. credit options in plain English, and tracking your refund through to completion.

💡 Good to know: booked within the last 24 hours? Under the U.S. DOT 24-hour rule, tickets purchased at least 7 days before departure can often be cancelled penalty-free directly with the airline. Contact us and we'll check whether your ticket qualifies.

What We Handle 💰

  • Full & partial cancellation processing on your behalf
  • Refund requests to your original payment method
  • Travel credit & e-voucher options explained side by side
  • Non-refundable ticket waiver applications
  • Airline-cancelled flight rebooking assistance
  • Delayed refund follow-up & status tracking
  • Trip interruption support

Cash Refund or Travel Credit?

We compare both options for your specific ticket before anything is processed. Some travel credits carry bonus value — we show the numbers for each, and the choice is always yours.

Refund Timelines

Airlines typically process refunds within 7 business days for credit card payments and up to 20 business days for other payment methods, per their own policies. If funds don't arrive within that window, we follow up with the airline on your behalf.

Full policy details: Refund & Cancellation Policy.

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